Position – Reception

Welcoming and assisting guests in accordance with the hotel’s internal procedures; answering questions, advising, and supporting guests; selling and promoting services available at the hotel and through partners; handling guest check-in and check-out, as well as all tasks related to the smooth operation of the reception.

Profile: strong communication skills; excellent presentation; customer-oriented attitude; flexible, proactive, with initiative and team spirit.

Requirements: professional experience in reception/front desk work; training in Hospitality or Tourism (preferred); experience with Newhotel hospitality software will be valued; language skills — English (required) and French (considered an asset); good communication skills; focus on customer service and guest satisfaction; ability to work as part of a team.

If you fit the profile, please send your detailed CV with a photograph to: info@americadiamondshotel.com